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Annual Report
2004-2005 |
Facts @ a Glance
• The Sioux City Public Library houses 197,852 books and recordings in The Wilbur Aalfs (Main) Library,
Morningside Branch and Perry Creek Branch.
• Last year 22,952 new items were cataloged, stamped, stickered and readied for public use, while 30,548 outdated or damaged items were withdrawn.
• Sioux City Public Library currently has 34,315 active library card holders, 40% of Sioux City’s residents.
• A total of 791,372 items were checked out or used in-house last year, an average of 2,248 per day.
• 337,900 visitors came into the Library while 260,000 virtual visitors logged in from remote locations.
• 12,443 children and adults attended 479 Library sponsored events.
• The Library’s two public meeting rooms were booked 455 times for an attendance of 7,582,
including 129 sessions over the Iowa
Communications Fiber Optic Network.
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From
the Director
On February 16, 2005, fourteen stakeholders met at Sioux City Public Library’s Morningside Branch for a strategic planning retreat. This planning cycle was designed to review and update the existing strategic plan and set priorities for the next five years. We looked at national research about public library users and studied use statistics from the Sioux City Public Library’s three buildings. We reviewed demographic data about the City of Sioux City, along with societal and library trends and innovations.
A public library fills different needs for different people and I was especially proud of the Sioux City Public Library when our strategic planning facilitator asked participants to envision a day at the Library, now and in the future. As she walked us through the day with the questions, “What is happening now? Who’s in the Library? What are they doing?” we realized that, indeed, a variety of people use the Library’s services for a variety of reasons. Much of that service occurs in the Library’s three buildings, and a growing portion of library use occurs elsewhere through outreach programs or via the Internet when the buildings are closed.
The Library enriches the lives of individuals and enhances quality of life for the entire community.
Look below for some interesting statistics along with a snapshot of a day in the life of the Sioux City Public Library.
Betsy Thompson, Library Director
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The purpose of strategic planning is to envision a common future based
on community needs and to align everyone’s energy toward the same goals. |
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A Day in
the Life of the Sioux City Public Library |
6 a.m. The business of providing welcoming facilities begins at The Wilbur Aalfs (Main) Library with the arrival of maintenance staff. Books that patrons requested or returned the day before are loaded for delivery to the branch where the next patron will use them.
7:30 a.m. In the Library’s Technical Services department Pat prints notices alerting patrons that items they requested are available for checkout or that something they borrowed is overdue. Last year 16,176 notices were mailed. Nearly 5,000 patrons chose to receive their Library notices via email.
9 a.m. Patrons race to the daily newspapers and Internet workstations as The Wilbur Aalfs (Main) Library opens.
9:30 a.m. The van begins its route to local daycare centers, delivering books to teachers and students. Staff brought over 6,000 books and 147 story programs to 3,300 children attending daycare, who might not have had access to the Library otherwise.
10 a.m. Readers head straight for the new books when the Morningside Branch opens. System-wide, new books accounted for 15% of all checkouts.
10:30 a.m. Saturday morning, a North Dakota University medical student reports to Reference and Reader Services for her proctored test. Library staff proctored 45 tests for distant learners last year.
11 a.m. Library storytime begins. A shy 2-year-old clings to his mother at the Morningside Branch while at the Perry Creek Branch experienced 3-year-olds enjoy a story with their peers; 101 storytimes were attended by 2,954 children and their parents.
11:30 a.m. UPS delivers a shipment of new DVDs and books-on-CD. Last year 22,952 new books and recordings were cataloged, stamped, stickered and readied for public use.
12 noon A businessman stops in to read the current issue of Fine Woodworking during his lunch hour. The Library subscribes to 237 magazines and newspapers.
12:30 p.m. Returning The Kite Runner, a grandmother doubts she’ll find another story “as good as this one.” While the patron reads a picture book to her 3-year-old grandchild, the librarian accesses NoveList, a premium fiction database, and discovers that a similar book is on the shelf, much to Grandma’s delight.
1 p.m. All computers are in use and a line has formed for the Internet workstations. During the year 63% of visitors used a computer during their library visit.
1:30 p.m. At Perry Creek Branch a middle-schooler is pleased to find Harry Potter in the leased collection; the waiting list is quite long for other copies.
2 p.m. Children from a daycare center gather on the floor by the picture books, excited to begin a tour of The Wilbur Aalfs (Main) Library as staff nurture a love of books in curious minds.
2:30 p.m. “I got the job.” A patron stops in to thank the librarian who, weeks earlier, helped him find a sample letter asking a former employer for a job reference.
3 p.m. “I’m on my way,” says Jim into his cell phone. Wanting information on the maiden voyage of the Sioux City Sue, he asked for the April 1993 Sioux City Journal. Turning to the online index, the librarian finds that the article appeared June 2, saving Jim hours of searching through rolls of microfilm.
3:30 p.m. “LOOK, Dad—SpongeBob!” Browsing for old favorites and new titles is easy for this youngster since the children’s audio books are now shelved together.
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4 p.m. The after-school rush is in full swing. Children in Youth Services select from the Library’s 122 interactive multimedia CDs, or sign up for the Internet. Others ask staff to help them find a book on dinosaurs, Dragon Ball Z, or the latest in the Charlie Bone series.
4:30 p.m. School-age staffers begin shelving books and recordings. A total of 791,372 items were checked out or used in-house last year, an average of 2,248 per day.
5 p.m. Bev, a Home Delivery volunteer, brings a bag of books to a woman recovering from back surgery. During the year 142 volunteers donated 2,805 hours, enhancing a variety of Library services.
5:30 p.m. A group of Latino parents and children arrive with interpreters for a tour and orientation. The focus of this Beyond the Bell program is to help parents help their children with homework.
6 p.m. Sarah routes a scratched CD for repair after checking it in. Last year staff resurfaced 374 CDs and withdrew 30,548 outdated or damaged items from various collections.
7 p.m. Avid readers converge on the Morningside Branch to discuss The Master Butcher’s Singing Club,
the year’s All Iowa Reads selection. Partnerships, such as this one with the Iowa Center for the Book, provide opportunities to nurture the love of reading and encourage lifelong library use.
8 p.m. A veterinarian from Vietnam meets his English tutor in a Library study room. Needing additional course work in order to pursue his career in the United States, he acquires the necessary books using the Interlibrary Loan service, and passed his tests. Sioux City patrons borrowed 1,437 books through Interlibrary Loan last year, while other libraries borrowed 2,644 books for their patrons from the Sioux City Public Library.
8:30 p.m. A budding genealogist finds a great uncle she didn’t know she had thanks to Heritage Quest. This genealogy database was funded by The Friends of the Sioux City Public Library, who donated $14,555 for Library enhancements during the year.
9 p.m. Though the doors are locked service continues as a college-bound high school junior practices her SATs from home through the Testing & Education Reference Center online. The Library’s license for this premium database was funded through the State of Iowa’s Enrich Iowa Program.
9:30 p.m. A do-it-yourself mechanic prints the wiring diagram for a tail light assembly from the Library’s Auto Repair Reference Center, accessed from his home computer with his Library card. Funded by the Sioux City Public Library Foundation, this database was part of the $54,573 Endowment disbursement dedicated to Library programs of service last year.
11:30 p.m. The Library Systems Administrator prepares the computer room for new hardware, so that the Library’s 34,315 active card holders—and virtual visitors the world over—may check out the happenings at the Sioux City Public Library.
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Vital Infrastructure
In July 2004 Sioux City Public Library began offering wireless Internet service at The Wilbur Aalfs (Main) Library. This enhancement added yet another layer to the electronic infrastructure that keeps staff and patrons connected. Technical expertise and visionary planning are needed to maintain the 8 networks, 15 routers, 6 servers, 78 computer workstations and other components that enable the Library to keep pace with patron needs and vendor requirements.
Software upgrades and new licensing agreements gave Library card holders access to additional premium databases from home computers. These resources included the Auto Repair Reference Center for do-it-yourselfers; the Testing and Education Research Center for learners at high school level and above; and Heritage Quest, for genealogists. In May 2005 new hardware replaced an online catalog so old (in computer years) that tech support no longer existed. Upgrading Library database software in June brought faster access to catalog information and set the stage for future expansion of the integrated system. Staff expect to merge Sioux City Public Library’s website and catalog into one homogeneous unit with the next release.
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Why
do this? The Federal Government is a prolific information provider—86%
of all publications from the Government Printing Office are now in
electronic format only. Mixing web pages with paper resources is just one
way the Library’s electronic infrastructure ensures connectivity to the
world of information.
Library Board of Trustees
2004-2005
Matthew J. Basye, President
Marilyn K. Mayer, Vice President
Donald M. (Skip) Meisner, Secretary
Joyce Mills Beumler
George E. Duchossois
Fred T. Morrison
Cathy M. Perley
Betsy J. Thompson, Library Director
Budget Summary
(not audited)
City Appropriation $2,261,335
Expenditures
 Personnel
$1,545,880
 Materials
$315,874
 Plant/Operations/Equipment
$347,868
Gifts & Grants Received $149,348
Including
major gifts of $14,555 from the Friends
of the Sioux
City Public Library; $54,573 from the
Sioux City
Public Library Foundation; and $79,912
from the
Kenneth R. Mosher bequest.
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Mission: The Sioux City Public Library
provides equal access to a world of ideas and information for community
enrichment.
We value
the public’s trust; diversity in
the Library’s collection of materials; quality service provided by expert,
skillful staff who are responsive to the changing needs of the community; and,
supporting individuals in their enjoyment of reading and their lifelong pursuit
of learning.
As the Sioux City Public Library fulfills its
mission:
• Patrons will receive efficient, effective and friendly assistance from
Library staff, one-on-one or as part of a community group.
• Patrons will discover Library resources that anticipate and satisfy their
needs for information, enjoyment, and enrichment.
• Patrons will experience convenient access to Library services in welcoming
environments, both physical and virtual, that let them pursue their reading,
listening, and viewing interests.
Strategic Plan • Areas of
Emphasis 2005-2009
In a public library, service is the value
added to written and recorded resources. Sioux City Public Library will hire
and develop a customer-oriented staff with the skills and expertise to support
the following strategic objectives:
1. Build library collections based on the changing needs
and diverse interests of the community.
2. Provide user-friendly methods for accessing Library
materials and services, one-on-one, at a time convenient to the
patron.
3. Weave Library services into the fabric of our community
so that individuals, businesses, and organizations think of the
Library as a partner in learning activities.
4. Provide programming of interest to children and families
to foster creativity, imagination, the pursuit of knowledge, the
love of reading, and lifelong library use.
5. Draw our community to welcoming, safe library
environments that reflect the community’s changing needs.
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